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Returns and Refunds

What is Boast-iD’s return policy?

Exchanging or returning an item couldn’t be easier. Try your purchase on in the comfort of your own home and let us know straightaway if you’d like a different size or a refund and we’ll collect from your home, work or an alternative address.

You have 14 days from receiving your order to:

Create your exchange or return in your Boast-iD account
Book your complimentary collection
Send your purchase back to us
Items must be returned to us unused with all tags and designer labels still attached. Returns that do not meet our policy will be sent back to you.

Returning your purchase
As soon as you’ve decided you’d like to exchange or return, let us know. You have 14 days from the date you received your order to follow the below steps:

Sign in to your account and under My Orders, select the order number containing the item(s) you would like to return.
Click on the “CREATE EXCHANGE/RETURN” button and choose the reason for return. If you’d like an exchange, select your preferred size.
Check the box to agree with our Return Policy. We’ll then send you an email with your return instructions.

Receiving a refund
You can choose to receive your refund either as store credit to your Boast-iD account or back to the original payment method.

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